Hard Rain Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or use the services of Hard Rain.

Personal Information Collection

When you visit our website, we automatically collect certain information about your device, including information about your:

  • Web browser;
  • IP address;
  • Time zone; and
  • Some of the cookies that are installed on your device

Additionally, as you browse our website, we collect information about:

  • The individual web pages you view;
  • What websites or search terms referred you to our website; and
  • How you interact with our website.

We collect Device Information using the following technologies:

  • Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifies. For more information about cookies, and how to disable them, visit: http://www.allaboutcookies.org
  • “Log files” track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our website.

When you sign up to our newsletter, request information from us, or employ our services, we collect certain information from you, including your name, job title, company name, billing address, shipping address, payment information (including credit card numbers and bank account details), email address and phone number. We refer to this information as “Client Information”.

The term Personal Information covers all information we collect about you, including Device Information and Client Information.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How we use your Personal Information

We use Client Information that collect to provide our services, which includes supplying invoices and information to you. We also use Client Information to:

  • Communicate with you;
  • Screen for fraud risk; and
  • Provide you with information or advertising relating to our services (in line with your personal preferences)

We use the Device Information that we collect to help us:

  • screen for potential risk and fraud (in particular, your IP address); and
  • To improve and optimise our website (eg, by generating analytics about how users browse and interact with our website, and to assess the success of our marketing and advertising campaigns).


Sharing your Personal Information  

We share your Personal Information with third parties to help us use your Personal Information , as we described above. We use:

  • Google Analytics to help us understand how our website is used, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
  • Knight Media Communications Ltd to provide communication services including managing our marketing and public relations activities. You can read how Knight Media Communications uses your Personal Information here: http://knightmediacomms.com/privacy-policy

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.  If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident,  we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests. Please note that your information will be transferred outside of Europe.

Data Retention

When you supply your Client Information to us, we will retain it for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Our Details

Hard Rain is owned and operated by Carl Courtney. 

Correspondence Address: Elms Barn, PearTree Hill, Bures CO8 5BA

email: hello@hardrain.co.uk

phone: 07785 397 321

Get in touch

Contact us for a confidential discussion about your situation and how we can support you.